Privacy Policy
Privacy Policy for Totally Psyched!
Effective Date: 2/17/25
At Totally Psyched! we value your privacy and are committed to protecting your personal information. As a psychiatry-focused website, we understand the sensitive nature of your information and prioritize its protection. This Privacy Policy outlines how we collect, use, and safeguard your data when you visit our website.
1. Information We Collect
Personal Information:
- Name
- Email address
- Phone number (if provided)
- Date of birth
- Medical history and mental health information (if provided)
- Any other information you voluntarily submit via forms
Non-Personal Information:
- IP address
- Browser type and version
- Pages visited and time spent on our site
- Cookies and tracking technologies
2. How We Use Your Information
We use the information we collect to:
- Provide, operate, and improve our website
- Facilitate psychiatric consultations and care
- Respond to inquiries and customer service requests
- Send newsletters or educational materials (only if you opt-in)
- Analyze website traffic and user behavior
- Ensure website security and prevent fraud
3. Cookies and Tracking Technologies
We use cookies to enhance your browsing experience by:
- Remembering your preferences
- Analyzing site traffic
- Delivering personalized content
You can manage your cookie settings through your browser settings.
4. Sharing Your Information
We do not sell, trade, or rent your personal information to third parties. However, we may share data with:
- Service providers who assist with site operations
- Healthcare professionals involved in your care
- Legal authorities if required by law
- Analytics providers for website performance insights
No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. Information sharing to subcontractors in support services, such as customer service is permitted. All other use case categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.
5. Data Security
We implement industry-standard security measures to protect your data. However, no method of transmission over the Internet is 100% secure.
6. Your Rights
You have the right to:
- Access the personal information we hold about you
- Correct any inaccuracies
- Request deletion of your data (subject to healthcare regulations)
- Opt-out of marketing communications
To exercise these rights, please contact us at the information below.
7. HIPAA Compliance
Totally Psyched! is committed to complying with the Health Insurance Portability and Accountability Act (HIPAA) when handling protected health information (PHI). We implement administrative, physical, and technical safeguards to protect your PHI and ensure confidentiality. Our team undergoes regular training to stay updated on HIPAA requirements and best practices.
8. Telepsychiatry Services
If you use our telepsychiatry services, we ensure that all communications are conducted through secure, HIPAA-compliant platforms to protect your privacy.
9. Changes to This Privacy Policy
We may update this policy from time to time. Any changes will be posted on this page with the updated effective date.
10. Contact Us
If you have any questions about this Privacy Policy, please contact us at:
Totally Psyched! Email: info@totally-psyched.com
Phone: 689-240-7945
Address: 1223 Daniels Rd, Winter Garden, FL 34787
Thank you for trusting Totally Psyched! with your mental health information.